Live UnloadDock Scheduling & Operations

Features · Carrier self-scheduling

Let carriers book their own dock appointments.

Every company gets its own scheduling address, liveunload.com/your-name. Carriers pick the warehouse, enter the load reference and choose an open hour. No account, no login, no charge to the carrier, and no email chain.

On every plan

No carrier account

A carrier needs only a load reference and an email address. There is nothing to sign up for, so dispatchers actually use it.

Only real loads get a slot

The load reference is checked before a slot is offered: against orders you import from Excel or CSV, against reference rules such as every PO starting with your prefix, or not at all if you prefer.

Changes without a phone call

With the verification number from the confirmation email, a carrier can reschedule or cancel until 24 hours before the appointment, and report a delay after that.

Your team always knows

Each warehouse's notification list is emailed for every new booking, change, cancellation and delay. The list stays private; carriers see only hours and the address.

24 hours' notice

Carriers book at least 24 hours ahead, in the warehouse's time zone, so tomorrow's schedule is settled before the day starts.

A guide to send carriers

A one-page carrier booking guide is linked on your scheduling page, and you can send it to carriers with your address.

How it works

  1. 1
    Choose the load type

    Live unload, live load, or a drop trailer where the warehouse takes them.

  2. 2
    Enter the reference

    The warehouse, load reference, carrier name and scheduling email.

  3. 3
    Reserve an open hour

    Only bookable slots are shown. The confirmation and verification number arrive by email at once.

Questions

Does the carrier pay anything?

No. Carriers book free and never create an account. The warehouse's company pays for Live Unload.

What stops a carrier booking a load that isn't ours?

The load reference check. Choose imported references only, imported or matching one of your reference rules, or any reference.

Can a carrier cancel at the last minute?

Online changes close 24 hours before the appointment. Inside that, the carrier can only report a delay and contact the warehouse.

Try it free

Free for 7 days, card required. Set up a warehouse and share your scheduling address the same day.

See plans and start freeWatch the 74-second demo